Problem Solving

Much of what managers and supervisors do is solve problems and make decisions. 

New managers and supervisors, in particular, often make solve problems and decisions by reacting to them.  They are "under the gun", stressed and very short for time.  Consequently, when they encounter a new problem or decision they must make, they react with a decision that seemed to work before.  It's easy with this approach to get stuck in a circle of solving the same problem over and over again.  Therefore, managers and supervisors need an organized approach to problem solving and decision making. 

At Le Marinel Consulting we always view a 'problem' as an 'opportunity'.  We enjoy problems - identifying them, solving them and working out ways to stop them happening again, and we'll work with you and your teams to help :

• Define the problem

• Define complex problems

• Verify your understanding of the problems

• Prioritize the problems

• Understand your role in the problem

• Look at potential causes for the problem

• Identify alternatives for approaches to resolve the problem

• Select an approach to resolve the problem

• Plan the implementation of the best alternative (this is your action plan)

• Monitor implementation of the plan

• Verify if the problem has been resolved or not

If you substitute "opportunity" for "problem" in the above list, you can see how our approach can really turn things around.  What a great opportunity to resolve and follow up all those new opportunities (or, should we say, problems?).

For more information on how our innovative approach to problem-solving can help you make the most of your opportunities, contact us now for more information.